Claims Advocacy

Integrated Claims Advocacy

Support for the Entire Healthcare Journey

Claims Advocacy saves you time and offers peace of mind knowing your employees are getting the help they need with billing concerns—and learning valuable healthcare consumerism skills in the process. The entire ConsumerMedical Ally Team works together to make sure employees receive the right support at the right time.


MEDICAL DECISION SUPPORT®

Evidence-based, expert
guidance and research
for all medical conditions


EXPERT MEDICAL OPINION

Big data on physician quality
paired with high-touch support


CLAIMS ADVOCACY

Confidential, independent
support and peace of mind

You and Your Employees Have an Ally to Help
with Billing Errors and Concerns

  • Confidential, independent support and peace of mind
  • Simple clarification of coverage and benefits, EOBs and medical bills
  • Potential cost savings due to increased accuracy of coverage and billing

The Claims Advocacy Experience

We save employees valuable time and reduce stress, allowing them to focus on their jobs, families and health/recovery. The service is structured, yet simple and includes:

  • Consent to share PHI
  • Collection and review of bills and statements
  • Research and calls to health plans and providers
  • Assistance understanding the appeals process
  • Regular status updates for the employee
  • Documentation of case details and decisions

Learn how you can take claims issues out of the way for employees.