ConsumerMedical Announces Partnership with MD Insider to Enhance Identification of Top Physicians

PEMBROKE, MA (January 10, 2017) — ConsumerMedical, a leading health care decision support and concierge company, announced today a strategic partnership with MD Insider, a leading health care data and technology company, that will enhance their ability to recommend the highest quality physicians in the country to individuals.

ConsumerMedical serves as a trusted Medical Ally to employees and health plan members, helping them make better-informed medical decisions and finding the best care, including physicians and hospitals. A key feature is the company’s longstanding ability to identify and match the highest quality providers to individuals, using a combination of data and real-time, personalized research based on the patient’s needs and preferences. With MD Insider’s ability to analyze over 4 billion clinical data records, ConsumerMedical will be able to further identify and recommend the very best physicians in the country from among a pool of 850,000 practicing doctors and 6,000 hospitals. Moreover, using MD Insider data, ConsumerMedical will be able to assess physician quality not just at the specialty level but at the procedure level—the most cutting edge quality assessment currently available. The partnership will also enhance ConsumerMedical’s ability to recommend physicians to patients based on features like availability, location, hospital affiliation, and insurance.

“This is a very exciting partnership,” says Sue Lewis, Chief Product and Strategy Officer for ConsumerMedical. “It is the powerful blend of sophisticated data and analytics, and technology with personalized, high-touch support and coaching. When the member calls in, our support specialist can serve as a trusted guide, while matching the participant’s needs using the most current, data-driven review of physicians’ performance in the country.“

MD Insider’s proprietary algorithm looks at data points such as procedure volume, readmission rates, and complication rates to develop a total picture of physician quality. If the employer or health plan uses a Centers of Excellence or High Performance Network strategy, ConsumerMedical can also recommend physicians practicing within those quality strategies.

“We’re excited our data and algorithms will be able to help ConsumerMedical’s 2 million members get better care,” says David Norris, CEO of MD Insider.


About ConsumerMedical ConsumerMedical is a leading health care decision support and concierge company serving approximately 2 million individuals through some of the nation’s largest employers, health plans and private exchanges. As a Medical Ally, ConsumerMedical guides participants throughout their health care journey with compassionate, high-touch support and deep clinical expertise. ConsumerMedical offers a fully integrated suite of solutions including Medical Decision Support, Expert Medical Opinions, Claims Advocacy and more, helping individuals and families navigate the health care system while reducing unnecessary elective surgeries and driving patients to the highest quality providers.

About MDInsider MD Insider is an innovative healthcare technology company that uses big data to provide a Physician Performance Transparency solution, which is fully integrated into a consumer-friendly physician search, match, and scheduling solution that better matches patients with the right doctors.