What We Do

Your employees have a medical ally. And so do you.

Objective and independent expert clinical support that puts the power for informed health decisions in the hands of your employees and their families


We offer individuals what only independent medical experts can. Unbiased answers to every question. Vital information, curated just for them. Advice based on hard evidence. And the one-on-one support to make even the most difficult health decisions with confidence.


choose a less invasive procedure or avoid unnecessary surgery 1, 2


average net savings from avoided high-cost procedures 2


annual net savings 2

1 BOB Self reported impact is 26%
2 Third-party validated claims-based study of large employer (50,000 ees).


Inappropriate surgeries are costly to employees and companies. We’re tackling the most common offenders head-on—the ones for which less-invasive and less-costly treatment options exist. If their doctor recommends any of the following elective surgeries, we’ll give your employees a $400 gift card just for talking to us about alternative treatment options.

  • Lower Back Surgery
  • Hip Replacement
  • Knee Replacement
  • Weight Loss Surgery
  • Hysterectomy


Instead of speculating or second-guessing, employees rest easy knowing their decisions are informed by the industry’s best.

Choice of in-person or remote opinion services

Pairing doctors with patients based on condition and personal requirement

Remote opinion via Cleveland Clinic, one of America’s Top 5 Hospitals

Seamlessly integrated within our broader, decision-support and concierge health support solution


Available for answers, guidance and support – whenever you need it, for as long as you need it.

We provide responsive, dedicated support
ready to assist individuals and families on any issue at any point in the healthcare journey.

We integrate with your entire employee benefits package
to optimize their value (health plans, wellness programs, EAP, and more).

Our physician-led team
of healthcare professionals, including nurses and medical researchers, assists throughout each patient’s journey.